Hi, I'm Swati Nikumb.
I am a User Experience Researcher with 5 years of experience practicing empathy, interviewing users to understand needs/pain points and providing actionable insights to diverse industries and populations including healthcare, education, IT & LGBTQ+. Currently at User Research International.
Some of the work I'm most proud of.
Understanding the end-to-end UX of the Sephora Virtual Artist App
A research project to learn how an augmented reality makeup feature compares to real life makeup application.
My Role
Solo UX Researcher for this 2 month project
Methodologies
Usability Testing
Contextual Inquiry
Surveys
Deliverables
Journey Maps
Personas
User experience of the FUNetix® reading app
A research study to learn about the user experience of a digitally transformed reading curriculum, which is based on graphically represented phonemes.
My Role
Lead UX Researcher for this 11 month project
Methodologies/ Tools
User Interviews
Competitive Analysis
Surveys
Loop 11
Deliverables
User Flows
First Time User experience of the Coinbase website
A research project to learn about the onboarding & first time experience of users landing on the Coinbase website.
My Role
Solo UX Researcher for this 1 month project
Methodologies
Remote Unmoderated TOL
Deliverables
Report with Recommendations
I've also done user research for companies including:
UserZoom
AsylumConnect
American Youth Literacy Fdn
Intel - via UserZoom
HPE - via UserZoom
Coinbase - Portfolio Project
Nice to meet you.
I am a Therapist turned UX Researcher. I have over 5 years of combined experience in academic, clinical and user research in the B2B and B2C space. My training in Speech-Language Pathology as well as my work as a therapist in the healthcare setting, enables me to bring a unique human-centered & empathetic approach to my work as a Qualitative and Quantitative Researcher. When I am not being a badass researcher, I am either hiking, dancing, cooking or exploring new spots in NYC.
Don't be a stranger! Let's connect!
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